TRUST & RELIABILITY
Voxology’s testing platform is built on carrier-grade infrastructure, independently audited, and trusted by some of the largest voice operations in North America.
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INDEPENDENT AUDIT
Voxology has completed a SOC 2 Type II audit covering security and availability. The audit evaluates our controls over an extended observation period — not just a point-in-time snapshot.
The report is available under NDA to qualified prospects and customers. Contact our team to request a copy for your security review.
Request SOC 2 Report
SOC 2 Type II
INFRASTRUCTURE
Multi-carrier architecture
Voxology routes test calls across multiple independent carrier networks. If one carrier degrades, tests automatically reroute — so monitoring never goes dark when you need it most.
Geographically distributed
Test origination points span multiple regions across North America. This lets Heartbeat detect carrier-level and regional outages that a single-origin architecture would miss entirely.
Full-stack observability
Every layer of the Voxology platform — from carrier interconnects to call routing to results delivery — is continuously monitored with automated alerting. Issues are detected and escalated before they affect customer tests.
DOGFOODING
Voxology runs its own Heartbeat monitoring against its own infrastructure — continuously, 24/7. Every carrier interconnect, every call routing path, and every alerting pipeline is tested the same way we test our customers’ systems.
If our platform has an issue, we know about it before anyone else does. That’s the standard we hold ourselves to, and it’s the same standard we deliver to you.
COMPLIANCE
Financial Services
Voxology’s SOC 2 Type II audit scope aligns with the security and availability controls financial institutions evaluate during vendor due diligence. Our platform architecture supports PCI-adjacent environments where voice channels handle sensitive cardholder interactions.
Utilities & Energy
For utilities managing critical infrastructure, voice channel reliability is a regulatory and operational imperative. Voxology’s monitoring ensures IVR systems supporting outage reporting and emergency response are continuously validated.
Telco & IT
Telecommunications providers and managed service operators use Voxology to validate the voice infrastructure they deliver to their own customers. Our platform is built to the same carrier-grade standards these organizations expect from their own networks.
Our team is ready to walk you through a technical demo, share our SOC 2 report, or connect you with a reference customer in your vertical.
Enterprise voice infrastructure for testing, monitoring, and building.
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